Manlycomfort Privacy Policy

Last Modified: February 27, 2026

We respect your privacy. This policy explains what data we collect when you purchase Comfortring and how we use it, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Important: We sell a comfort and hygiene product, not a medical device. We do not collect any health-related information, and no health data can be inferred from your purchase.

Who We Are

Comfortring is the data controller for personal data collected through this website. For privacy-related questions, please contact us.

What Data We Collect

When You Place an Order

To process and deliver your order, we collect:

  • Contact details: Name, email address, phone number (if provided)
  • Shipping address: Street, city, postal code, country
  • Billing address: If different from shipping
  • Payment information: Processed securely by Stripe (we never see or store your card details)
  • Order details: Products purchased, quantities, order date

When You Browse Our Website

We might collect minimal technical data:

  • Device information: Browser type, screen size, operating system
  • Usage data: Pages viewed, time on site
  • IP address: Anonymized for analytics

We process your personal data based on these legal grounds (GDPR Article 6):

To fulfill our contract with you:

  • Processing and shipping your order
  • Sending order confirmations and shipping updates
  • Handling returns and refunds within the 14-day guarantee period

To comply with legal obligations:

  • Keeping financial records for 7 years (tax law)
  • Responding to legal requests from authorities

Based on our legitimate interests:

  • Improving our website and customer experience
  • Preventing fraud

With your consent:

  • Non-essential analytics cookies (if enabled in the future)

Who We Share Your Data With

We share your data only with service providers necessary to deliver your order:

Stripe (Payment Processing)

Stripe processes your payment securely. We never see or store your card details.

Shipping Partners

We share your name and shipping address with postal services and courier companies to deliver your order. The specific carrier depends on your location.

Website Hosting

Our website is hosted on servers located in the European Union. Your data remains within the EU.

We do not sell your data. We do not share your data with advertisers.

How Long We Keep Your Data

We retain your data only as long as necessary:

Transaction and invoice data: 7 years (required for tax compliance)

Contact and shipping details: 3 years (to handle potential disputes or contact you about your order)

After these periods, your data is securely deleted.

Your Rights

Under GDPR, you have the right to:

Access — Request a copy of the personal data we hold about you

Rectification — Ask us to correct inaccurate data

Erasure — Ask us to delete your data (where legally permitted)

Restriction — Ask us to limit how we use your data

Portability — Receive your data in a portable format

Object — Object to processing based on legitimate interests

Withdraw consent — Where processing is based on consent

To exercise any of these rights, contact us. We will respond within 30 days.

If you’re not satisfied with our response, you can lodge a complaint with your national data protection authority.

Cookies

We use only essential cookies required for the website to function (shopping cart, checkout). These cannot be disabled as they are necessary to provide our service.

We do not use tracking or advertising cookies.

Data Security

We protect your data with:

  • HTTPS encryption on all pages
  • Stripe for secure payment processing
  • EU-based hosting — your data stays in the European Union
  • Limited access — only authorized personnel can access order data

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.

Children

Our products are intended for adults. We do not knowingly collect data from anyone under 16. If you believe we have collected data from a minor, please contact us immediately.

Changes to This Policy

When we update this policy, we will change the “Last Modified” date above.

This policy complies with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation)

Official sources:

Contact

For any privacy-related questions or to exercise your rights, please use our contact page. We aim to respond within 30 days.

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